A platform for designing, launching, and managing processes in KommoCRM.
Process designer in classic BPM notation
Analytics for tracking conversion rates for each branch
Tools for segmenting the client database and working with segments
A/B testing to validate different hypotheses
Sales
Client qualification, handling objections, monitoring large deals, managing discounts
Customer nurturing, working with deferred demand, reviving old leads, upselling, and cross-selling
Order transfer control, deadline monitoring, delivery notifications, handling complaints, warranty service
Notification of client loss, communication control, deal distribution, and monitoring status changes in the pipeline
Calculation of results, bonus distribution, task prioritization, monitoring rejections, KPI calculation, manager assistance
Collecting feedback, warming up before re-subscription, sending materials, managing spam and missed calls
SENSEI integrates through webhooks with any external services and can alter the process flow based on the result of an external request. Additionally, external systems can trigger the required process in a specific deal.