1. GENERAL PROVISIONS
1.1. This User Agreement (hereinafter referred to as the “Agreement”) applies to the website “Tenderate,” located at tenderate.eu, and to all related websites connected with www.tenderate.eu.
1.2. The “Tenderate” website (hereinafter referred to as the “Site”) is owned by SIA Tenderate.
1.3. This Agreement governs the relationship between the Site Administration (hereinafter referred to as the “Site Administration”) and the User of the Site.
1.4. The Site Administration reserves the right to modify, add to, or delete any provisions of this Agreement at any time without notifying the User.
1.5. Continued use of the Site by the User signifies acceptance of the Agreement and any changes made to it.
1.6. The User is personally responsible for checking the Agreement for any changes.
2. DEFINITIONS
2.1. The following terms have the following meanings for the purposes of this Agreement:
2.1.1. “Tenderate” – the website located at the domain name www.tenderate.eu, operating through an Internet resource and related services.
2.1.2. The Site provides information about Goods, Sellers, enabling the selection, ordering, and (or) purchase of Goods.
2.1.3. The Site Administration – authorized personnel managing the Site, acting on behalf of SIA Tenderate.
2.1.4. The Site User (hereinafter referred to as the “User”) – an individual who has access to the Site via the Internet and uses the Site.
2.1.5. Site Content (hereinafter referred to as “Content”) – protected results of intellectual activity, including literary texts, titles, prefaces, annotations, articles, illustrations, covers, musical works with or without lyrics, graphic, text, photographic, derivative, composite, and other works, user interfaces, visual interfaces, trademarks, logos, computer programs, databases, as well as the design, structure, selection, coordination, appearance, overall style, and arrangement of this Content on the Site, and other intellectual property objects, whether collectively or separately, contained on the Site.
3. SUBJECT OF THE AGREEMENT
3.1. The subject of this Agreement is to provide the User with access to Goods and services available on the Site.
3.1.1. The Site provides the User with the following services:
• Access to electronic content on both a paid and free basis, with the right to purchase (download) or view content;
• Access to search and navigation tools;
• The ability for Users to post messages, comments, reviews, and rate content;
• Access to information about Goods and purchasing information on a paid basis;
• Other services provided on the Site.
3.1.2. This Agreement applies to all existing (currently functioning) services on the Site, as well as any modifications and additional services that may appear in the future.
3.2. Access to the Site is provided on a paid and free basis.
3.3. This Agreement constitutes a public offer. By accessing the Site, the User is deemed to have accepted this Agreement.
3.4. Use of the Site’s materials and services is governed by applicable law.
4. RIGHTS AND OBLIGATIONS OF THE PARTIES
4.1. The Site Administration has the right to:
4.1.1. Change the rules of using the Site and modify the content of the Site. Changes take effect from the moment the new version of the Agreement is published on the Site.
4.1.2. Restrict access to the Site in case the User violates the terms of this Agreement.
4.1.3. Change the amount of payment charged for access to the Site.
4.2. The User has the right to:
4.2.1. Access and use the Site after meeting registration and payment requirements.
4.2.2. Use all available services on the Site and purchase any Goods offered on the Site.
4.2.3. Ask any questions related to the services using the contact details provided in the “Contacts” section of the Site.
4.2.4. Use the Site only for the purposes and in the manner provided by this Agreement and not prohibited by law.
4.3. The User agrees to:
4.3.1. Provide additional information requested by the Site Administration, which is directly related to the services of the Site.
4.3.2. Respect the property and non-property rights of authors and other rights holders when using the Site.
4.3.3. Avoid actions that could be seen as disrupting the normal operation of the Site.
4.3.4. Not distribute any confidential or legally protected information about individuals or legal entities using the Site.
4.3.5. Avoid any actions that may violate the confidentiality of legally protected information.
4.3.6. Not use the Site to distribute advertising information unless authorized by the Site Administration.
4.3.7. Not use the Site services to:
4.3.7.1. Upload content that is illegal, infringes on any third-party rights, promotes violence, cruelty, hatred, and/or discrimination based on race, nationality, gender, religion, social status; contains false information and/or insults towards specific individuals, organizations, or government bodies.
4.3.7.2. Encourage illegal actions or assist individuals whose actions are aimed at violating restrictions and prohibitions.
4.3.7.3. Violate the rights of minors and/or cause them harm in any form.
4.3.7.4. Violate the rights of minorities.
4.3.7.5. Impersonate another person or representative of an organization and/or community without proper authorization, including employees of this Internet store.
4.3.7.6. Mislead about the properties and characteristics of any Goods from the catalog on the Site.
4.3.7.7. Incorrectly compare Goods or form a negative attitude towards individuals (whether or not) using certain Goods or criticize such individuals.
4.4. The User is prohibited from:
4.4.1. Using any devices, programs, procedures, algorithms, and methods, automated devices, or equivalent manual processes to access, acquire, copy, or track the Site’s content.
4.4.2. Disrupting the normal functioning of the Site.
4.4.3. Bypassing the navigation structure of the Site to obtain or attempt to obtain any information, documents, or materials by any means not specifically provided by the Site’s services.
4.4.4. Unauthorized access to Site functions, any other systems or networks related to the Site, or any services offered on the Site.
4.4.5. Violating the security system or authentication on the Site or any network related to the Site.
4.4.6. Reverse searching, tracking, or attempting to track any information about any other Site User.
4.4.7. Using the Site and its Content for any purposes prohibited by law, or inciting any illegal activity or other activities that infringe upon the rights of the Site or others.
5. USE OF THE SITE AND ONLINE STORE
5.1. The Site and its Content are owned and operated by the Site Administration.
5.2. The Site’s Content cannot be copied, published, reproduced, transmitted, or distributed in any way, nor posted on the World Wide Web without prior written consent from the Site Administration.
5.3. The Site’s Content is protected by copyright, trademark laws, and other intellectual property laws and laws on unfair competition.
5.4. Purchasing Goods offered on the Site may require creating a User account.
5.5. The User is personally responsible for maintaining the confidentiality of account information, including the password, and for all activities conducted under the User’s account.
5.6. The User must promptly notify the Site Administration of any unauthorized use of their account or password or any other security breach.
5.7. The Site Administration reserves the right to unilaterally cancel a User’s account if it has not been used for more than 12 consecutive calendar months without notifying the User.
5.8. This Agreement extends to all additional terms and conditions regarding the purchase of Goods and the provision of services on the Site.
5.9. Information posted on the Site should not be interpreted as an amendment to this Agreement.
5.10. The Site Administration has the right to make changes to the list of Goods and services offered on the Site and/or the prices applicable to such Goods and services without notifying the User.
5.11. Documents listed in sections 5.10.1 - 5.10.4 of this Agreement regulate and apply to the User’s use of the Site. The following documents are included in this Agreement:
5.10.1. Privacy Policy;
5.10.2. Distance Selling Agreement;
5.10.3. Order Form;
5.10.4. Suggestions and Comments.
5.12. Any of the documents listed in section 5.10 of this Agreement may be updated. Changes take effect from the moment they are published on the Site.
6. LIABILITY
6.1. The Site Administration is not liable for any damages the User may incur due to intentional or negligent violation of any provision of this Agreement, or due to unauthorized access to another User’s communications.
6.2. The Site Administration is not responsible for:
6.2.1. Delays or failures in transaction processing due to force majeure or any issues with telecommunications, computer, electrical, or other related systems.
6.2.2. Actions of payment systems, banks, or delays related to their operations.
6.2.3 The proper functioning of the Site if the User does not have the necessary technical means to use it, and does not bear any obligations to provide users with such means.
7. BREACH OF TERMS OF THE USER AGREEMENT
7.1 The site administration has the right to disclose any collected information about the User if such disclosure is necessary for investigating or addressing complaints related to improper use of the Site or for identifying Users who may be infringing or interfering with the rights of the Site Administration or other Users of the Site.
7.2 The site administration has the right to disclose any information about the User that it deems necessary for compliance with applicable laws or court decisions, to enforce the terms of this Agreement, and to protect the rights or safety of SIA Tenderate and its Users.
7.3 The site administration has the right to disclose information about the User if required or permitted by applicable law.
7.4 The site administration may, without prior notice to the User, terminate or block access to the Site if the User has violated this Agreement or other terms of use documents, as well as in the case of the Site’s termination or due to technical issues or problems.
7.5 The site administration is not liable to the User or third parties for termination of access to the Site in the event of the User violating any provision of this Agreement or other documents containing terms of use of the Site.
8. DISPUTE RESOLUTION
8.1 In the event of any disputes or disagreements between the Parties to this Agreement, submitting a claim (written proposal for voluntary dispute resolution) is a mandatory condition before going to court.
8.2 The recipient of the claim must, within 30 calendar days from the date of receipt, notify the claimant in writing of the results of the claim’s consideration.
8.3 If it is not possible to resolve the dispute amicably, either Party has the right to go to court to protect their rights granted by applicable law.
8.4 Any claim regarding the terms of use of the Site must be submitted within 30 days after the grounds for the claim arise, except for the protection of copyright on materials of the Site protected by law. Claims or grounds for claims not submitted within this period are barred by statute of limitations.
9. ADDITIONAL TERMS
9.1 The site administration does not accept counter-proposals from the User regarding changes to this User Agreement.
9.2 User reviews posted on the Site are not considered confidential information and may be used by the site administration without restrictions.
Updated “10” May 2024.